Help

Common questions.

VAND runs on your Windows PC or Mac. Most questions come down to opening it the first time and knowing your vault never leaves. Answers below — each has its own link.

macOS says VAND “can’t be opened” or “is damaged”#

VAND ships unsigned (no $99/yr Apple fee — that cost would come out of your pocket, not ours), so macOS Gatekeeper is cautious the first time. It’s safe to open:

  1. Open VAND from Applications. macOS will say it can’t verify it.
  2. Go to System Settings → Privacy & Security, scroll down, and click Open Anyway.
  3. On macOS 14 or older you can instead right-click VAND → Open → Open.
  4. If Open Anyway never appears, open Terminal and run this once, then open VAND normally:
xattr -dr com.apple.quarantine /Applications/VAND.app

It opens normally every time after that.

Windows says it protected my PC#

VAND's installer is not code-signed yet, so Windows SmartScreen may pause the first launch. Click More info, verify the app name is VAND, then click Run anyway.

You can verify the exact installer and its SHA-256 hash on the public GitHub releases page.

Where’s my license key?#

The 14-day trial needs no key. If you buy Intelligence or Max, checkout sends you straight to a page showing your key. Copy it, then open Settings → License in VAND and paste it in. The key is verified locally. If the key page does not appear, email vand.app.ai@gmail.com with your checkout link.

Is my data really local?#

Yes. Everything you log lives in a single AES-256-GCM encrypted file on your own disk in VAND's local application-data folder. No account, no cloud, no sync unless you turn it on. To see it for yourself, open Settings → “What VAND knows about you” — it shows exactly what’s stored and where.

Does VAND need the internet?#

Tracking doesn't. Logging, imports, charts, and questions about your own data are answered on your computer with no model and no network. The AI chat does, because it uses the provider you picked with your own key — that's the one thing that leaves, and only when you use it. Prefer nothing to leave? Point it at your own Ollama model on localhost instead, or flip on Tinfoil mode in Settings to switch off AI chat, AI summaries, and live market data (update checks, the refunded-key list, and the check for a local Ollama still run).

Does the AI send my data anywhere?#

Only if you connect a key. Tracking, the daily brief, and pattern detection run on your computer. AI chat sends your question and a summary of your recent data straight to the provider whose key you pasted (Anthropic or OpenAI) — never to a VAND server, because there isn’t one. Use a local Ollama model instead and nothing leaves at all.

How do I export my data?#

Settings → Export writes a plain JSON file of everything — habits, logs, journal, the lot. It’s yours to keep, move, or feed into anything else. One click, no lock-in.

How do I delete everything?#

Settings → Delete all data wipes the encrypted file after a confirm. It’s gone from your disk — there’s no server copy to chase, because there was never a server copy.

Can I import from Apple Health?#

Yes — Settings → Apple Health pulls in sleep, recovery, and activity through your own iCloud Drive export, entirely on-device. It feeds the Recovery card on Home and your Sleep, Weight, and Steps trackers.

Which computers are supported?#

Windows 10/11 x64, and macOS on Apple Silicon and Intel. Both run the same version and both accept license keys. Linux is not published yet.

How do I update VAND?#

On Windows, VAND downloads updates itself and installs them the next time you quit. On a Mac it tells you when a new version is out; Settings → Updates then opens the download page. Drag the new copy into Applications (your data is untouched) and approve it once more in Privacy & Security. macOS does not let an unsigned app replace itself.

Still stuck?

Email vand.app.ai@gmail.com — it’s a one-person project, so you’ll hear back from the person who built it, usually within a day.